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Privacy Policy

Privacy Policy

Robertsons are committed to safeguarding the privacy of our customers while providing the highest possible quality of service.
We will only use any information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice .

If you have any requests concerning your personal information or any queries with regard to these practices please contact
customer.service@robertsons-videos.co.uk

Information collected:

We collect information you supply to us through enquiry, registration and order forms.

We also collect information automatically about your visit to our site.
The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you.

This aggregate information is used to:

* build up marketing profiles
* aid strategic development
* audit usage of the site

This information is only used internally by Robertsons. We never make it available to other companies.

Use of information

We process information collected via robertsons-videos.co.uk for the purposes of:

* providing the best possible service to customers
* processing any orders you may have made
* running competitions
* providing you with information about products and services we offer

This information is only used by Robertsons internally. We never make it available to outside companies.
If you do not wish to receive information about our products or services, please email
customer.service@robertsons-videos.co.uk

Use of cookies

Cookies are used in our retail web site, to aid the buying process. Please make sure you have cookies enabled, our checkout facility will not work correctly without it.

Disclosures

We will not pass your information to any third parties. We will not add you to our electronic or postal mailing lists unless you have specifically opted to join them.

You can email us to stop receiving any information about us and our services by contacting
customer.service@robertsons-videos.co.uk

If you have any queries about our Privacy Statement you can contact us by e-mailing
customer.service@robertsons-videos.co.uk

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